COMMUNITY

Welcome to the Official Cubie Community

MM Mr MehediFounder & CEO, Cubie Technologies · · 4 min read

The Cubie community is open. It is where product feedback, bug reports and feature requests now live — and where you can see what is being worked on before it ships.

Why it exists

Feedback was arriving through five different channels and getting lost in all of them. A bug reported in a direct message is a bug that will be forgotten by Thursday. Somewhere central, feedback is visible, other people can confirm they hit the same thing, and nothing quietly disappears.

What you can do there

  • Report bugs and track whether they have been fixed
  • Request features and see what others have asked for
  • Get early access to beta builds, including ChatCubie's Android testing track
  • Ask for help with any of the products
  • See what is in progress rather than guessing from the roadmap

How to write a bug report that gets fixed fast

Not a rule, just what genuinely helps:

  1. What you did — the steps, in order
  2. What you expected
  3. What happened instead
  4. Where — web or Android, which browser, which device
  5. A screenshot if there is anything visual

"Calls are broken" takes a day of guessing. "Video call from Chrome on desktop to the Android app connects but shows no video, only audio" can often be fixed the same day.

House rules

Short list: be decent to each other, keep it on topic, no spam or self-promotion, and do not post credentials or personal data — yours or anyone else's. That last one matters. If you need to share a screenshot of an error, blur anything that identifies you.

Testers wanted

ChatCubie's Android app is in closed testing on the Play Store and needs opted-in testers before production access opens. If you use Android and want early builds, the community is where to sign up.

Thanks for being here. A product built with people who care enough to file a bug report is a better product.